Shipping Policy

Shipping Policy

At Aromma, we aim to get your order to you as quickly and safely as possible. Please read our shipping policy below for complete details.

Order Confirmation
Once you place an order, our team will confirm it with you before it is processed for shipping. This helps us ensure accuracy and avoid any delivery issues.

Delivery Timeframe
Orders are typically delivered within 2 to 3 business days after confirmation, across Pakistan.

Delays in Delivery
While we strive to meet our standard delivery timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Remote or far-flung city locations
- Weather conditions
- Political situations or strikes
- Public holidays
- Courier service disruptions

We appreciate your patience and understanding in such situations. Our team will keep you updated if any significant delay is expected.

Shipping Charges
Free shipping is offered across Pakistan on all orders (unless stated otherwise on a specific product or promotion).

Order Tracking
Once your order is shipped, you will be provided with tracking details so you can follow your order's journey to your doorstep.

Failed Delivery Attempts
If our courier partner is unable to deliver your order due to an incorrect address, unavailability, or refusal to accept the order, additional charges may apply for re-shipping.

Need Help?
If you have any questions or concerns about your order's shipping status, feel free to contact our support team, and we'll be happy to assist you.

Thank you for shopping with Aromma!